Complete daily balancing and reconciliation of tax liabilities between payroll and tax systems. Generate daily payments for tax liabilities managed in Mastertax, ensuring timely submission to the bank and agencies. Conduct quarterly/annual balancing and reconciliation of tax liabilities to MasterTax liabilities and payments. File assigned quarterly and annual tax returns and electronic media, generated from Mastertax software, in accordance with agency specific guidelines. Prepare and communicate quarterly tax variance and refund information to clients. Prepare and file appropriate client tax agency EFT registrations, Federal E-file registrations and reporting agent authorizations. Research tax notices submitted by clients for assigned agencies and communicate effectively with clients to resolve. Assist with review of client tax amendment requests and generation of return as needed. Ensure compliance and accuracy while maintaining up-to-date knowledge of tax issues related to Federal, State and Local tax compliance. Manage Salesforce cases in a timely manner, addressing any concerns and maintaining effective communication with clients and partners. Assist with reconciliation and entry of new client balances against documentation and preparation of correspondence to assist new clients with transition. Research problems and out of balance situations. Interact with Payroll Services staff and other internal departments, as applicable, to answer questions and resolve issues. Support Tax Compliance team with testing of new system releases and client communications Assist with analytical review of client tax variances and drive ongoing improvements with system development and client education Support education of clients and Payroll Services team representatives with tax related questions. Manage multiple competing priorities with tight deadlines in a fast paced, ever-changing environment. Manage projects in an organized, proactive, and independent manner to meet all required time frames and commitments. Participate in initiatives to improve Payroll Services Tax processes and rollout new technology internally. Work on stretch assignments and other duties as assigned 2-4+ years experience with tax notice resolution and tax filing Experience with Microsoft Office applications with emphasis on Excel Ability to troubleshoot complex issues using the tools and software the team relies on regularly Previous experience with payroll products/processing, tax calculations and remittance 2-4 years of experience with U.S. payroll, including multi-state payroll and local tax requirements.