Description The Host is the first Team Member that our guests will see! This Team Member will be responsible for: Essential Functions • Greets and seats guests, presents menus to guest, and informs them of any specials. • Treats all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations. • Takes names on a waiting list and quotes wait times to guests when tables are not immediately available. • Runs the floor plan board. • Observes tables and keep track of clean, dirty, and occupied tables. • Cleans and wipes down tables. • Cleans, organizes, and stocks menus in the host area. • Fulfills various side work projects including but not limited to replacing bottles of ketchup, cleaning windows, and sweeping floors. • Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience. • Maintains restrooms throughout the shift (refill paper towels and hand soap). • Organize merchandise. • Reports to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential. • Maintains adherence to all Company policies and procedures. • Other duties as directed by management. • Reports to required meetings.