Description Mills Automotive Group is looking for an experienced, motivated Truck Shop Manager to lead our truck shop operations. Our shop services a diverse range of vehicles, including larger trucks, RVs, commercial and business vehicles, and other specialty vehicles. This is an opportunity for a strong leader who understands service operations, enjoys developing a team, and takes pride in delivering quality repairs and an outstanding customer experience. The ideal candidate combines technical knowledge with business sense, organization, and the ability to keep a busy shop running efficiently. What You'll Do • Lead daily shop operations: Oversee workflow, technician productivity, scheduling, and repair order completion to ensure jobs are completed efficiently and accurately. • Develop your team: Lead, coach, and support technicians and shop personnel while promoting a culture of teamwork, accountability, and continuous improvement. • Deliver an exceptional Guest experience: Ensure Guests receive timely updates, clear communication, accurate estimates, and quality repairs. • Manage shop performance: Monitor labor sales, productivity, efficiency, expenses, and overall profitability while identifying opportunities to improve results. • Oversee service quality: Help ensure repairs are completed safely, correctly, and in accordance with company standards. • Coordinate parts and resources: Work with parts suppliers and internal teams to keep repairs moving and minimize downtime. • Build customer relationships: Develop lasting relationships with individual customers, RV owners, local businesses, and commercial fleet customers. • Maintain a safe, organized shop: Promote a clean, professional work environment and ensure compliance with applicable safety procedures. • Drive business growth: Identify opportunities to expand our customer base, grow commercial accounts, and increase shop capacity and sales. What We're Looking For • Previous experience in automotive, truck, RV, diesel, fleet, or commercial vehicle service. • Leadership or supervisory experience, preferably in a service or repair environment. • Strong organizational, communication, and problem-solving skills. • A Guest-focused mindset and the ability to build lasting business relationships. • An understanding of technician productivity, labor sales, service scheduling, and shop profitability. • The ability to prioritize competing demands and keep operations running smoothly. • A commitment to safety, quality workmanship, and team development. Preferred Qualifications • Experience managing a truck shop, heavy-duty repair facility, RV service department, or commercial fleet maintenance operation. • Familiarity with service department management systems, estimating, parts coordination, and labor performance metrics. • Technical training, industry certifications, or hands-on mechanical experience. The workdays for this position are Monday through Friday, with a rotational Saturday. Our facilities are always closed on Sunday, and on designated Holidays throughout the year. This position is paid on a commission/incentive-based Pay Plan. $48-$75k+/year (commission based). The compensation is comprised of a Base Salary and incentives for key metrics of sales and gross profit. There is no limit or cap on the incentive amounts! We offer YOU: • Opportunity for growth and advancement within our Company! • Leader in our industry for overall Employment Package! • Medical Insurance • Dental Insurance • Vision Plan • Health Savings Account • Cafeteria Plan • Life Insurance • Employer sponsored 401(k) & potential Profit Sharing • Paid Time Off • Designated Paid Holidays The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company! Mills - A Trusted Tradition Since 1922!