In this position, you will communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services. Also, handle customers via phone calls or walk-in over-the-counter sales, and assist with paint customers at there location or in store. Must have experience with Automotive Paint, PPE, and paint equipment. Essential Job Duties: • Assist with customer paint orders, look up formulas, and mix the paint based on the formula. • Assist our paint customers at their location in over the counter with questions and equipment needs • Handle phone and emails from customers pertaining to price quotes • Call center functions to provide quality customer service • Ensure the company establishes and maintains constant communication with customers. • Knowledgeable on all aspects of product inventory, which may include, data entry, cancellations, credits, invoicing, and/or customer service inquiries. • Generate sales/buys from online leads • May require an understanding of eBay and eCommerce sites • Assume other duties as assigned. Basic Qualifications • Education & Experience: High School or equivalent • Extensive knowledge with Automotive Paint, PBE and Equipment Preferred Qualifications: • Call Center Customer service experience • Bi-Lingual, English & Spanish. • 2+ years of college. Knowledge/Skills/Abilities: • Must have good written and verbal communication skills. • Must have good customer relations skills. • Ability to work well with others. • Must have the ability to work under conditions of frequent interruptions. • Be attentive to details. Essential Physical Demands/Work Environment: • Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse frequently. • The employee must occasionally lift and/or move up to 50 pounds. Benefits and Compensation: • Comprehensive health, dental, vision, and disability coverage options. • Employer-provided life insurance and long-term disability benefits. • Paid time off (PTO) and paid holidays. • 401(k) retirement plan with company match. • Parental leave and support continuing education. INDPGWCORP