Service Engineer II IS - On Site The ECS On-Site Executive Conference Room Support role provides proactive, white-glove support for designated executive conference rooms and high-visibility meetings. The role serves as the single point of accountability for the executive meeting experience, ensuring rooms are ready, issues are resolved quickly, and technical teams are coordinated behind the scenes with minimal disruption to executives and meeting participants Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: • Bachelor's degree in computer engineering, Computer Science, Mathematics, Engineering, or an equivalent combination of education and experience • 2 or more years of related experience • Experience in automation, specifically related to deployment, recovery, or other manual processes. • Experience with n-tier solutions. • Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually). Preferred Qualifications: • Experience with displays, cameras, microphones, speakers, touch controllers, room systems, network connectivity, and content sharing. • Microsoft 365 experience • Experience with Poly/Logitech/Crestron • Experience with ServiceNow • Experience communicating with and supporting executives Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.