About BAE Systems Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nation’s history. Our work culture thrives on hard work, innovation, diversity, equity, and inclusion. About This Job Air and Space Force Solutions, a business unit within BAE Systems, has an opening at our Hill Air Force Base, Utah location for an entry-level Help Desk Analyst. The selected candidate will join our Information Services team and have an important role in supporting our mission of Strategic Deterrence through continual improvement and innovation. The position will have the following duties and responsibilities: • Resolve technical problems in a call center/help desk environment • Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support requests, and researching and deploying advanced technologies • Resolve access requests for user accounts and other desktop support functions • Where possible, use automated tools and scripts to improve efficiency and accuracy • Provide technical assistance, training and system documentation for users to promote efficient operation of applications • Perform other duties as assigned What’s In It For You • Competitive wages • Medical • Dental • 401k • Paid time off • Work/life balance • Career development • Tuition reimbursement • Mentorship opportunities • Rewards & recognition Work Location Hill Air Force Base, Utah Travel <10% US Citizenship Required Pursuant to a government contract, this specific position requires US citizenship Clearance Requirement The applicant must be able to obtain and maintain a Secret clearance. An active Secret clearance is preferred but not required to start. #ASFS