Date Posted: 2026-10-21 Country: United States of America Location: US-CT-EAST HARTFORD-ETC 400 Main St BLDG ETC Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense. The 5th Generation Customer Support Engineering (CSE) organization is seeking a Reliability Process Focal to lead and coordinate all Reliability process activities across the F119 and F135 engine programs. Hardware reliability is a significant driver to cost and aircraft downtime. Review of reliability drivers improve availability and drives down cost by showing where improvements to hardware/software are needed to meet reliability requirements. This position provides cross-program governance, process alignment, and technical coordination to ensure consistent and effective execution of Pratt & Whitney Reliability requirements. The selected candidate will work closely with the Reliability, Maintainability & Safety (RMS) organization, Component Integrated Product Teams (CIPTs), program offices (PMO), Military Customer Support and Safety (MCSS), and the broader Military Engines engineering community. This role is ideal for someone who enjoys structured process ownership, technical coordination, and cross-program collaboration. What You Will Do • Serve as the primary point of contact for all CSE support related to the Reliability process across the F119 and F135 programs. • Coordinate with the RMS organization to ensure compliance with Pratt & Whitney (P&W) Reliability processes, internal procedures, and contractual requirements. • Own and maintain the scheduling of all recurring reliability reviews, establishing program-aligned timelines and maintaining shared calendars. • Plan, host, and coordinate reliability driver reviews, deep-dive sessions, and cross-functional technical working groups. • Maintain a consistent and stable review cadence using collaboration tools such as Confluence to enable transparency and traceability. • Facilitate structured crosstalk between the F119 and F135 programs to identify common failure modes, shared lessons learned, and potential unified corrective actions. • Ensure full CSE participation in reliability data reviews, program meetings, and associated technical investigations. • Develop, maintain, and optimize reliability Standard Work and work instructions; collaborate with the Discipline Chief to manage updates and ensure governance. • Share best practices across the F119 and F135 fleets, as well as within MCSS, to drive process consistency and continuous improvement. • Provide training, onboarding, and process guidance to CSEs supporting reliability activities. • Maintain overall Reliability process health, governance, and ongoing improvement across both programs. What You Will Learn Industry-Specific Insights & Technical Experience: • Deep exposure to propulsion system reliability across the F119 and F135 military engines. • Hands-on experience with reliability driver analysis, corrective action development, and fleet performance trends. • Real-world experience interpreting operational data and supporting reliability governance processes. Professional Development Opportunities: • Access to company-paid certifications, technical training, and continuous learning programs. • Mentorship and guidance from senior engineering leaders, discipline chiefs, and program experts. • Leadership opportunities through ownership of cross-program processes, reviews, and technical initiatives. • Opportunities to lead impactful projects that strengthen reliability governance and documentation. • A culture that values innovation, curiosity, and continuous improvement. Cross-Functional Collaboration & Networking: • Collaboration with RMS, CIPTs, MCSS, CSEs, program offices, quality, and engineering organizations. • Participation in technical reviews, multi-disciplinary investigations, and senior leadership forums. Qualifications You Must Have • 8 years of engineering or project management experience, or an Advanced Degree with 5 years of engineering or project management experience. • U.S. citizenship is required, as only U.S. citizens are authorized to access information under these programs/contracts. Qualifications We Prefer • Experience with F119 and/or F135 reliability processes. • Familiarity with Reliability, Maintainability & Safety (RMS) procedures. • Experience developing Standard Work or technical documentation. • Strong Powerpoint chart craftsmanship, presentation skills, and communication capability. • Confidence facilitating technical discussions and engaging various engineering teams. Learn More & Apply Now! Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: • Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. 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