Position Title: Office Manager Employment Type: Full-Time, Exempt Hours: 7:30am-5pm (Monday-Friday) Practice: PRISM Vision Group Partner Practice Location:Germantown, MD Travel: Required between offices dependent on office/location needs Compensation Range: $55,431.64 - $115,127.25/Annual (Dependent on Experience) The Office Manager provides leadership and oversight for all office operations, including staff management, workflow coordination, and policy compliance. Utilizing a strong understanding of both clinical and administrative functions, this position ensures efficient business operations, enhances team performance, and supports the delivery of high-quality patient services. ROLE AND RESPONSIBILITIES • Manages day to day practice operations; administers policies and procedures • Oversees office financials and promotes the most efficient use of office resources/budget; dispenses/reconciles petty cash • Oversees staff scheduling, time and attendance, including vacations, sick/personal time, etc. • Regularly assesses staffing requirements; interviews, hires and trains new employees as necessary • Ensures staff are familiar with job requirements, expectations, and safe and proper use of facilities and equipment • Conducts annual employee performance reviews; provides ongoing coaching and mentorship • Facilitates regular departmental and office staff meetings • Promotes professionalism and superior customer service from all levels of staff; develops process improvements on a regular basis • Manages accurate filing and organization of patient accounts/demographics • Ensures compliance with federal/state/local regulations (HIPAA, OSHA, etc.) • Regularly interfaces with staff, physicians, patients, and other stakeholders • Keeps abreast of industry best practices and pursues continued education • Performs other duties as assigned POSITION QUALIFICATIONS • Education: High School Graduate or General Education Degree (GED). • BA/BS degree preferred • Experience: 3+ years’ experience in a management role preferred; healthcare office experience required KNOWLEDGE/SKILLS/ABILITIES • Experience supporting compliance with organizational policies, procedures and systems • Advanced knowledge of HIPAA guidelines, practices and procedures • Knowledge of medical practices, terminology, and reimbursement policies • Solid computer skills – MS applications required (Word, Excel, PowerPoint) • Outstanding written and oral communication skills; ability to communicate clear expectations • Superior organizational and time-management skills; ability to prioritize and delegate responsibilities • Skill in evaluating the effectiveness of existing methods and procedures • Skill in operating a variety of office equipment and computer programs • Demonstrated ability to mentor and support the professional development of staff members • Demonstrated commitment to fostering an environment of collaboration, inclusion and diversity • Ability to thrive in a fast-paced, dynamic organization WORK ENVIRONMENT An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.