Candidates must reside in Northern California Region. Job Summary: Supports benefits portfolios by partnering with Third Party Administrator vendor partners to resolve minor escalated issues; identifying and raising potential risks of portfolio; drafting communications; educating employees on benefit offerings; maintaining accurate records in benefits system; supporting open enrollment process; addressing employee requests and concerns in a timely manner; and preparing weekly updates and reports as required. Essential Responsibilities: • Pursues self-development and effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and customers; influencing others through technical explanations and examples; providing occasional mentoring to team members; listening and responding to, seeking, and addressing performance feedback; creating plans to capitalize on strengths and develop weaknesses; anticipating and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. • Completes work assignments by applying up-to-date expertise in subject area to generate creative solutions; ensuring all procedures and policies are followed; leveraging an understanding of data, and resources to support projects or initiatives; collaborating cross-functionally to solve business problems; identifying and monitoring priorities, deadlines, and expectations; communicating progress and information; identifying, recommending, and implementing ways to address improvement opportunities; and escalating issues or risks as appropriate. • Supports the strategic direction for the business in support of designated functional HR area by assisting with projects/programs including updating project plans and assisting with design; gathering data and conducting basic analysis; gathering materials for presentations to HR and business leadership; and tracking against SLAs and other key performance indicators. • Supports the design, development, and execution of HR practices, programs, and initiatives by assisting with the implementation of tools, systems, and programs; identifying and raising gaps in execution or communication; gathering data to measure performance against plans and business objectives; and raising opportunities to modify design or implementation strategy;.