The Retail Sales Associate enhances the guest experience in the retail shops by providing fast, friendly, and courteous service. Provides assistance and information to inquiring guests about products and services. • Ability to acknowledge, greet and converse in English when creating a great time, every time. • Knowledgeable of all store merchandise and communicate this knowledge in a friendly and helpful manner to customers. • Implements 100% Satisfaction Guarantee when needed. • Answers questions concerning location, price and use of merchandise. • Ability to use suggestive selling techniques with customers. • Ability to accurately size customers. • Directs/escorts customers to cashier. • Must be able to operate cash register to total guest purchases and accurately balance cash drawer on a daily basis. • Must be able to review price sheets for price change/adjustment, must be able to collect cash, check, charge for each transaction. • Must be able to weigh items, bag merchandise and wrap and gift wrap merchandise. • Inspects merchandise prior to wrap/bagging to verify that merchandise is in satisfactory condition. • Wraps packages for shipment/route to delivery department. • Assists in stocking and store displays as needed, maintains cleanliness of the store, dusts, keeps merchandise folded, etc. • Stocks shelves, counters, tables, displays, etc. • Obtains merchandise from stockroom when merchandise is not on floor. • Must have working knowledge of garment construction, fabric, and styles. • Re-hangs garments according to size on display rack. • Refastens buttons and/or zippers tried on buy customers. • Adheres to all departments and property policies and procedures must be able to meet the attendance guidelines of the department. • Previous cash handling experience required. • Must be able to obtain Bossier ABO Card and Responsible Vendor Certification. • Must possess excellent customer service and communication skills. • Must be able to initiate and engage in conversation in a professional and friendly manner. • Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. • Must be able to work in a fast-paced environment. • Previous experience in a retail entertainment environment preferred. • Must be able to get along well with co-workers and work as a team. • Must be able to work any day of the week and any shift. ADDITIONAL REQUIREMENTS • Able to work independently and with little supervision. • Must be able to sit, stand, bend, crouch, stoop, and kneel when assisting customers with their merchandise needs. • Must have the manual dexterity to manipulate the cash register and assemble gift baskets. • Must be able to handle more than one function at a time accurately while being well-organized and paying attention to details. • Must be able to lift up to 20 pounds. • Respond to visual and aural cures. • Must present a well-groomed appearance. • Must be able to maneuver throughout all retail shops. • Must be able to tolerate loud music and large crowds.