$1,000 SIGN ON BONUS AVAILABLE The Cage Cashier & Caesars Rewards Representatives provides friendly, efficient, and accurate cashiering services for customers and Team Members. Provides “A” level customer service while enthusiastically promoting the Caesars Rewards program. • Operates assigned bank or window according to procedure. • Verifies previous count sheet from assigned bank or, if window, count sheet from the Main Bank. • Counts down bank or window at end of each shift and reconciles to the cage accountability or window impressment. • Transfers carts to and from the vault, cage, change banks, and poker room. • Responsible for the operation of assigned bank or window according to regulations. • Presents oneself as a credit to Caesars and encourages others to do the same. • Operates coin wrapping equipment. • Verifies coin transferred from main cage to vault. • Greets and welcomes customers with a smile as a company representative. • Serves as Caesars Rewards and customer service role model for other Team Members. • Understands, values, and supports the Caesars Rewards program and special events, promotions, and player programs. • Resolves customer issues according to the Family-Style Service model using Service Recovery tools. • Constantly seeks ways to improve friendly, helpful service, and reduce customer waiting time to positively impact department’s customer service ratings. • Effectively and enthusiastically communicates the benefits of the customer loyalty program and provides players with a compelling reason to play at Caesars every time. • Cross sells property events (shows, promotions, etc.) and amenities (hotel, restaurants, etc.). • Ensures each customer interaction results in increased customer confidence in Caesars Rewards. • Knowledgeable about competitors’ programs and can make favorable comparisons. • Promotes and executes customer promotions flawlessly. • Creates and maintains customer accounts using Caesars computer systems. • Issues comps in accordance with department comp and guidelines. • Ensures data is accurate and maintains integrity of data. • Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. • Performs other duties as assigned. • High school diploma or GED required. • General cashiering background or prior money-handling experience required. • Must be able to obtain Non-Key LA Gaming License and Responsible Vendor Certification. • Must be able to count money and coins accurately. • Must be able to read, write, speak, and understand English. • Must be able to get along with co-workers and work as a team. • Must be able to work any shift as well as fluctuating window times. ADDITIONAL REQUIREMENTS • Must be able to lift up to 50 lbs. • Must be able to stand on feet for long periods of time. • Must be able to bend, reach, kneel, twist and grip items. • Must be able to respond to visual and aural cues. • Must present a well-groomed appearance. • Must be able to maneuver to all areas of the cashiering stations and vault. • Must be able to work at a fast pace and in stressful situations. • Must be able to work calmly and professionally in stressful situations. • Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.