The Treatment Coordinator plays a key role in supporting patient care and practice operations by managing patient scheduling, coordinating patient flow, and presenting financial treatment plans. This position serves as a bridge between patients, clinical teams, and administrative staff to help ensure a smooth, informed, and positive patient experience while supporting office efficiency and production goals. Responsibilities • Coordinate patient scheduling to support provider productivity, hygiene flow, and overall practice efficiency. • Prepare, present, and review financial treatment plans with patients, ensuring clear understanding of recommended care and financial expectations. • Follow up with patients regarding proposed treatment plans and assist with scheduling the next steps. • Verify insurance benefits, coverage, and fee schedules to provide accurate estimates and breakdowns. • Communicate treatment fees, document financial arrangements, and confirm patient payment commitments. • Assist patients with insurance forms and ensure accurate and complete documentation. • Serve as a primary point of contact for patient questions regarding treatment, scheduling, and financial concerns. • Maintain accurate and up-to-date patient records within practice management software. • Collaborate closely with dentists, hygienists, office managers, and patient coordinators to ensure seamless patient flow. • Support administrative duties as needed to assist front-office operations and coverage. • Participate in emergency procedures as required, including summoning assistance and supporting team members. • Represent the practice in a professional, friendly, and patient-centered manner. • Maintain regular attendance and adhere to office policies, schedules, and procedures. • Anticipate the needs of patients and the care team to support a smooth daily workflow. • Travel between practice locations as needed. • Perform other duties as assigned to support practice operations. • Perform other duties and responsibilities assigned by management • High school diploma or equivalent required. Requirements: • 1–3 years of experience in a dental office or healthcare administrative role preferred. • Working knowledge of dental terminology, treatment planning, and insurance processes. • Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) is preferred. • Strong organizational, communication, and customer service skills. • Ability to multitask and remain composed in a fast-paced environment. • Professional, proactive, and team-oriented mindset. • Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined. Why Join Us? Comprehensive Benefits Package: • Medical, Dental, Vision, and 401(k) • Paid holidays • Paid time off