• Handling and managing client service request. • Taking care of portfolio hygiene including timely updating of stock insurance, client statement request, stock audit etc • Monitoring PDD MIS and taking care of timely closure of PDD’s. • Day to day other service related activities i.e. URC updating, WCDL disbursement tracking, WCDL maturity tracking and following up with respective RM’s for same. • Overdue renewal tracking and following up with RM to get it update timely. • HO monitoring activities etc