Location: Dallas–Fort Worth, TX (primary) Travel: ~10% to Monett, MO and Lewisburg, TN Employment Type: Full-time Environment: Manufacturing | Multi-plant | MSP-supported Overview We are seeking a hands-on Infrastructure Leader (player–coach) to stabilize and modernize our IT infrastructure across a multi-plant manufacturing environment. This role owns on-premises and hybrid Microsoft platforms, partners closely with multiple MSPs/MSSPs, and drives measurable reduction of technical debt and operational risk—while setting a pragmatic, scalable infrastructure strategy. Key outcomes The successful candidate will: • Take a hands-on approach early to stabilize and improve core infrastructure operations. • Own and operate on-premises and hybrid Microsoft infrastructure (including governance, reliability, and performance). • Manage and partner with multiple MSPs/MSSPs, ensuring clear escalation paths and strong SLA delivery. • Reduce technical debt and operational risk through disciplined remediation and standards. • Define and execute infrastructure strategy with a practical, phased roadmap (avoiding unnecessary complexity). This role is not • A pure cloud architect position • A network-only role • A helpdesk management role Requirements Requirements Infrastructure & Platforms Hands-on experience with: • Windows Server / Wintel environments (including legacy system remediation) • VMware (VM lifecycle, performance tuning, patching, tooling hygiene) • Backup & Recovery with Veeam • Enterprise storage (SAN/NAS — HPE Nimble, StoreOnce, QNAP, or similar) • Active Directory & Group Policy (identity hygiene) • Operational ownership of Microsoft 365 / Exchange / SharePoint • Azure infrastructure Operating Model • Experience working with MSPs / MSSPs (governance, escalation, SLAs) • Multi-location infrastructure ownership (plants + HQ) • Hands-on troubleshooting, plus leadership accountability Nice to have These matter, but do not require elite specialization. • Networking (Cisco, WAN, SD-WAN) — operational leadership, vendor management • Firewalls, VPN, security tooling — coordination with SOC/XDR/SIEM partners • SQL Server administration (non-DBA) — able to collaborate with a DBA MSP • Cloud exposure (Azure, Microsoft 365) — hybrid-first mindset • BCDR strategy — planning, testing, confidence building