• Understand customer needs and recommend suitable jewelry pieces. • Handle customer queries effectively and escalate complex issues. • Demonstrate strong product knowledge, including features and benefits. • Communicate product value and support store sales targets. • Stay updated on new collections and promotions. • Adapt to shift timings, store requirements, and transfers within the cluster. • Maintain punctuality and take on additional responsibilities as needed. • Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising. • Ensure the store is clean, presentable, and visually appealing. • Follow SOPs, policies, and theft-prevention protocols. • Work collaboratively with the team to ensure smooth operations. • Show sensitivity while addressing customer concerns and use good judgment in difficult situations. Requirements ● Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail. ● Must be above 18 years of age and below 28 years of age ● Good communication and interpersonal skills ● Ability to learn quickly ● Positive and enthusiastic attitude ● Excellent presentation and grooming standards ● Flexibility and adaptability to work varied shifts (including weekends and evenings) Benefits ESI PF