Job description: We are a busy OB/GYN Practice located in Roswell with an immediate opening for a Front Desk Receptionist to join our team. The right candidate will possess key strengths in data entry and patient services. Essential job functions: • Maintains reception area and conference room for order and cleanliness on a daily basis • Welcomes patients and office guests, offering coffee and beverages • Schedule/Reschedule appointments for new and returning patients, places appointment reminder calls • Accurately enters personal, guarantor and insurance information into Software Program • Answers all incoming calls in a timely and professional manner, transfers calls appropriately, maintains confidentiality (i.e. quiet and confidential are usually the manner for all phone calls) • Takes and relays messages in a timely and efficient manner. Checks voice mail when indicated • Addresses patient inquiries and provides support as needed • Performs other related duties as required Qualifications: • Must have a High School Diploma or an equivalent degree • Experience as receptionist or customer service role. (medical office setting strongly preferred) • Spanish bilingual strongly preferred • Must possess strong verbal and written communication skills • Able to deal with a variety of customers professionally and cheerfully, even under pressure • Strong data entry skills, general clerical aptitude and basic knowledge of record keeping • Able to make simple computations and tabulations accurately and with reasonable speed • Provide strong problem-solving abilities • Maintain strict confidentiality and adhere to HIPAA regulations • Able to understand and follow simple oral and written instructions and adhere to prescribed departmental routines • Skilled in Microsoft Word and Excel Job Type: Full-time Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Health insurance • Life insurance • Paid time off • Referral program • Vision insurance Ability to Commute: • Roswell, GA 30076 (Required) Ability to Relocate: • Roswell, GA 30076: Relocate before starting work (Required) Work Location: In person Requirements KNOWLEDGE, SKILLS AND ABILITIES · Self motivated and self directed, taking action · Understand the role of teamwork in providing a quality service · Understand the accuracy when dealing with patients · Possess a general clerical aptitude and basic knowledge of record keeping · The ability to communicate effectively with a wide range of people professionally and cheerfully, even under pressure · Maintain confidentiality and discretion as a rule · Able to understand and follow simple oral and written instructions and adhere to prescribed departmental routines Benefits • 3 weeks vacation time • Health Insurance • Employer Contribution to Health Insurance • 401(k) Plan available (after one (1) of employment)