About the Role We are looking for a dynamic and client-focused Manager – Client Relations & Research (Chemicals Domain) to manage key client relationships, lead end-to-end project execution, and drive research delivery within the Chemicals domain. The ideal candidate will possess a strong understanding of the global chemicals industry, including specialty chemicals, petrochemicals, industrial chemicals, polymers, agrochemicals, and related value chains. The role requires a combination of client servicing, project management, market research, people leadership, and expert network development to ensure exceptional client experience and business growth. Key Responsibilities (KRAs) 1. Client Relationship & Project Management • Build, manage, and strengthen relationships with clients through regular interactions and proactive engagement. • Develop a deep understanding of clients' businesses, strategic priorities, and challenges within the Chemicals industry to deliver relevant research and consulting solutions. • Manage end-to-end execution of client projects, ensuring timely delivery, quality, and adherence to client expectations. • Analyse client requirements and identify, evaluate, and onboard the most suitable industry experts for research and consulting engagements across the Chemicals sector. • Ensure high-quality service delivery while maintaining agreed turnaround times (TATs) and quality standards. • Coordinate effectively with internal teams, experts, and clients to ensure seamless project execution and high client satisfaction. • Proactively identify opportunities to strengthen client relationships and contribute to business growth. 2. Market & Industry Research • Stay updated on market trends, industry developments, regulatory changes, and competitive intelligence across the global Chemicals industry. • Conduct ongoing research to build expertise across segments including specialty chemicals, petrochemicals, industrial chemicals, polymers, coatings, agrochemicals, advanced materials, and sustainability initiatives. • Monitor market dynamics, emerging technologies, mergers & acquisitions, and key industry players. • Anticipate evolving client requirements and proactively build knowledge and expert pipelines to support future projects. 3. People Management & Team Development • Lead, coach, mentor, and supervise a team to drive performance and productivity. • Set clear performance expectations and provide regular, constructive, and objective feedback. • Support capability building through continuous training, knowledge sharing, and professional development initiatives. • Foster a collaborative, high-performance, and learning-oriented team culture. • Ensure efficient workload allocation, resource planning, and timely project execution by the team. 4. Knowledge & Expert Network Development • Continuously expand and strengthen the expert network across various segments of the Chemicals industry. • Identify and onboard senior industry professionals, executives, consultants, and subject matter experts relevant to client requirements. • Maintain a robust and readily accessible expert pipeline to support current and future client engagements across geographies. • Ensure expert quality, relevance, and responsiveness while maintaining strong professional relationships. Preferred Qualifications • Graduate or Postgraduate degree in Chemical Engineering, Chemistry, or a related discipline(CHEMICAL EDUCATION BACKGROUND IS A MANDATE FOR THIS ROLE -Non Chem profiles not preferred) • MBA or equivalent qualification is preferred. Experience • 6–7 years of experience in research, consulting, expert network, market intelligence, or client servicing. • Prior experience covering the Chemicals industry background is a MUST (specialty chemicals, petrochemicals, industrial chemicals, polymers, agrochemicals, coatings, or related sectors) is strongly preferred. • Minimum 1–2 years of experience managing a team of 5–10 members is also a MUST( Direct handling taking care of reviews & performance matrix) • Proven experience in independently managing client relationships, project delivery, and turnaround times (TATs). Skills & Competencies • Strong understanding of the Chemicals industry, value chains, and market dynamics. • Excellent client relationship management and stakeholder management skills. • Strong analytical, problem-solving, and decision-making abilities. • Ability to manage multiple projects simultaneously while maintaining high quality standards. • Excellent verbal and written communication skills. • Strong leadership, mentoring, and people management capabilities. • High attention to detail with a customer-centric mindset. • Ability to work in a fast-paced, deadline-driven environment. • Proficiency in MS Office Suite (Excel, PowerPoint, Word) and online research tools.