About the Role We are seeking an experienced Business Analyst to join our dynamic IT Software Solutions team. The ideal candidate will have a strong background in gathering requirements, analyzing business processes, and collaborating with cross-functional teams to deliver innovative technology solutions that meet client needs. Key Responsibilities Requirement Gathering & Analysis: • Engage with stakeholders to understand business objectives and translate them into functional and technical requirements. • Conduct workshops, interviews, and documentation sessions to capture detailed requirements. Process Mapping & Documentation: • Analyze existing business processes and identify areas for improvement. • Prepare Business Requirement Documents (BRD), Functional Specifications, and Use Cases. Solution Design & Validation: • Work closely with development and QA teams to ensure requirements are accurately implemented. • Validate solutions against business needs and perform gap analysis.Stakeholder Management: • Act as a liaison between business users and technical teams. • Communicate project progress, risks, and issues effectively to stakeholders. Data Analysis & Reporting: • Perform data analysis to support decision-making and provide actionable insights. • Create dashboards and reports for business performance tracking. Required Skills & Qualifications • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field. Masters degree would be good to have. • 6–8 years of experience as a Business Analyst in IT/software solutions projects. • Strong understanding of SDLC, Agile, and Waterfall methodologies. • Understanding of various cloud service providers • Proficiency in tools like JIRA, Confluence, MS Visio, Excel, and SQL for data analysis. • Excellent communication, presentation, and stakeholder management skills. • Ability to work independently and manage multiple priorities in a fast-paced environment. Preferred Skills • Experience in implementing custom Cloud-based solutions • Experience is working with customer is energy or telecom domain • Knowledge of API integrations, data modeling, and BI tools. • Certification in CBAP, PMI-PBA, or Agile methodologies is a plus. Why Join Us? • Opportunity to work on cutting-edge IT solutions for global clients. • Collaborative and growth-oriented work culture. • Competitive compensation and benefits.