AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. As a Store Manager at AutoZone, you'll lead daily operations and inspire your team to deliver outstanding customer experiences in a high-energy retail environment. This role blends hands-on leadership, strategic sales growth, and operational excellence—empowering you to cultivate a culture of success, safety, and WOW! service for both employees and customers. • Leadership & Team Development • Recruit, supervise, schedule, train, and develop store personnel. • Assume responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager. • Motivate employees to excel in their roles and enhance productivity. • Communication & Customer Engagement • Ensure clear and effective communication within the team. • Follow up on tasks and provide timely updates. • Address customer concerns professionally, turning complaints into compliments. • Operational Excellence & Safety Compliance • Conduct and review all opening and closing procedures. • Manage emergency situations and follow proper accident protocols. • Monitor and manage activities related to risk & safety management, ensuring a secure workplace with protective personal protective equipment (PPE) compliance. • Sales & Performance Metrics • Drive WOW! Customer Service, creating an outstanding shopping experience. • Maintain sales productivity, store appearance, and merchandising excellence. • Monitor cash flow, inventory, and security control to optimize profitability. • Analyze and reconcile Profit & Loss statements, tracking store performance. • Process & Team Collaboration • Delegate merchandising tasks efficiently, ensuring timely completion. • Provide performance feedback, conduct evaluations, and foster a culture of success. Supervisory Responsibilities: • The Store Manager is the direct supervisor for all store-level employees. What we are looking for • Basic automotive parts knowledge. • Proven leadership experience with strong communication, decision-making, and sales-driving skills. • Demonstrates integrity, professionalism, and commitment to customer satisfaction • Thrives in fast-paced environments while driving operational excellence and team engagement. • Capable of fostering a positive work culture focused on development and results. • Proficient in managing, analyzing, and reconciling Profit & Loss statements • Ability to lift, load, and deliver merchandise with attention to safety and accuracy. • Flexibility to work evenings, weekends, and holidays as business needs arise. You’ll Go The Extra Mile If You Have • Exceptional Communication: Strong people skills and effective communication in both Spanish and English. • Automotive Service Excellence (ASE) Certification preferred