Overview Role at a Glance As Manager, Technical Quality Assurance, you will lead quality activities across a portfolio of external manufacturing partners, ensuring products are manufactured in compliance with regulatory requirements and the highest quality standards. You will play a key role in quality oversight, new product introductions (NPI), technology transfers, validation activities, and continuous improvement initiatives. How You'll Make an Impact • Provide quality leadership and oversight for external contract manufacturers (CMs). • Drive continuous quality improvement initiatives and oversee remediation plans. • Monitor supplier quality performance, conduct quality reviews, and ensure supplier compliance. • Lead investigations, CAPAs, change controls, and quality risk assessments. • Support GMP audits, regulatory inspections, and quality compliance activities. • Review, maintain, and manage Quality Technical Agreements. • Collaborate closely with cross-functional teams including Operations, Regulatory Affairs, Science & Technology, Commercial, and Supply Chain functions. • Serve as the QA Lead for product technology transfers, validation activities, and new product introductions (NPI). • Partner with Manufacturing, Sourcing, R&D, Technical Centers, Regulatory Affairs, Marketing, Global Sourcing, and contract manufacturers to ensure quality requirements are met throughout the product lifecycle. • Provide technical expertise on product risks, design considerations, quality expectations, and associated trade-offs to support informed business decisions. • Effectively engage with global stakeholders across diverse cultures and time zones, promoting clear communication, accountability, and timely resolution of technical and operational challenges. Team Dynamics • Foster cross-functional alignment and consensus on product design, quality, risk management, cost optimization, and commercialization priorities while balancing business, technical, and compliance requirements. Leadership & Supervisory Responsibilities • Lead and develop a team of 5-10 direct and indirect reports. • Provide functional and project leadership by offering Quality Assurance guidance, driving risk resolution, facilitating decision-making, and influencing cross-functional teams throughout development, commercialization, NPI, and validation activities. Qualifications for Success Education • Bachelor's degree in Dairy Science, Food Science, Pharmacy (B.Pharm), Chemical Engineering, or a closely related discipline. • Master's degree preferred. Experience • 10+ years of relevant experience in Quality Assurance, Food Manufacturing, or regulated industries. • Proven experience managing HACCP systems and food safety programs. • Experience leading internal, external, and regulatory audits and inspections. • Demonstrated success in driving compliance, quality excellence, and continuous improvement initiatives. • Strong working knowledge of HACCP, FMEA, and quality risk assessment methodologies. • Sound understanding of Quality Management Systems (QMS) and applicable regulatory requirements. • Knowledge of food ingredients, nutrient functionality, product formulation calculations, and data analysis. • Proven ability to prepare concise technical documentation and communicate effectively with global, cross-cultural stakeholders. Skills & Certifications • Strong knowledge of applicable food and product regulations, including labeling requirements, manufacturing processes, and product relationships; familiarity with regulatory standards relevant to nutritional products and infant formula products where applicable. • Extensive experience in food manufacturing, quality leadership, and highly regulated environments. • Proven expertise in managing HACCP systems and food safety programs. • Experience leading audits, supplier assessments, and regulatory inspections. • Demonstrated ability to drive compliance initiatives and continuous quality improvement programs. • Working knowledge of FMEA, risk management, and HACCP principles. • Thorough understanding of Quality Management Systems (QMS) and regulatory compliance requirements. • Strong knowledge of food ingredients, nutrient functionality, product calculations, and data analysis. • Excellent technical writing, communication, and stakeholder management skills, with the ability to collaborate effectively across global and cross-cultural teams.