Job description Servicenow developer provides configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations. Responsibilities for this position include: • Develops ServiceNow software solutions using JavaScript, Jelly, Web Services, MYSQL, XML, HTML and CSS • Configuration Management (CMDB) • Strong math and analytical skills excellent oral and written communication skill • Analyze system performance issues and determine performance enhancements • Administration of Knowledge Base and Service Catalog • Configure out-of-the-box workflows and create/maintain custom workflows • Configure application related fields, forms, views, email notifications, acceptance roles and access controls • Integrate ServiceNow application(s) with third party systems/applications via APIs Provides input to staff involved in writing and updating technical documentation such as user manuals