The Sheraton Galleria, located at 4 Galleria Blvd, is now hiring for a PM Restaurant Supervisor. The Restaurant Supervisor is responsible for overseeing the service in the Food and Beverage Outlets. He/she is also responsible for assisting the manager with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs. ___________________________________________ Education & Experience: • High school diploma or equivalent and/or experience in a hotel or a related field preferred. • At least one year of progressive experience in a hotel or a related field required. • Previous supervisory responsibility preferred. ____________________________________________________________________________________________ Physical Requirements: • Flexible and long hours sometimes required. • Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. ____________________________________________________________________________________________ Essential: • Approach all encounters with guests and employees in a friendly, service-oriented manner. • Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. • Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations. • Maintain a warm and friendly demeanor at all times. • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. • Ensure work areas are properly stocked and prepare requisitions as needed. • Ensure work areas are neat and clean. • Check that trays and tables are set to standards. • Ensure quality control of all menus with regards to cleanliness and appearance. • Assist in the outlets when necessary. • Ensure that tables are cleared promptly. • Ensure proper settlement of checks. • Ensure orders are delivered on time. • Ensure food quality. • Ensure communication with oncoming shift. • Handling guest complaints or special requests, communicate to management when necessary. • Be capable of training and performing all duties required of all food and beverage outlet employees. • Hold pre-meal meetings daily to monitor service and promote up selling. ____________________________________________________________________________________________ Benefits: • Vacation • Sick leave • Personal day • Paid holidays • 401k+match • Medical/dental/vision • Employer paid life and LTD • Supplemental Life • STD • Accident coverage • Critical Illness • Hospital indemnity • Discounted Room Program