Overview Under general supervision, the Insurance Billing Specialist is responsible for a variety of tasks relating to claims processing, collections & account follow-up. The Insurance Billing Specialist also contacts insurers, third-party administrators and responsible parties to resolve accounts issues. Responsibilities • Ensures all levels of insurer / governmental claims have been filed and are paid in a timely manner • Investigates, corrects errors, and resolves all past-due accounts • Communicates with insurers / governmental agencies representing LifeLinc • Answers inquiries by phone and/or email from patients and/or payors regarding billed information related to payor policies • Working Accounts Receivable weekly - starting with the most aged accounts – and has the ability to file reconsiderations and appeals with insurers / governmental agencies • Works all claim denials and report all trends and issues to team leads • Performs other duties as assigned Qualifications Qualifications • High school diploma or General Education Degree (GED) • Two years or more experience in healthcare revenue cycle, denials management, revenue integrity, medical records, follow-up, hospital business office or physician practice office. Candidates with CBO experience are preferred • Knowledge of & experience with health care information system technology • Understanding of healthcare care billing & revenue cycle operations • Proficient in all Microsoft Office applications • Analytical strengths and attention to detail • Familiarity with CPT-4 and ICD-10 coding • Excellent computer skills • 10-key by touch