About the Role: The Locker Room Attendant is responsible for maintaining a clean, organized, and welcoming environment throughout the fitness and thermal spa locker facilities. This role ensures guests receive exceptional service by providing locker room support, replenishing amenities, maintaining cleanliness standards, and creating a comfortable, luxury experience that enhances each guest's wellness journey. What You’ll Do: • Greet guests warmly and assist with locker room orientation and amenities. • Provide attentive, professional service while anticipating guest needs. • Assist guests with lockers, robes, towels, hydration stations, and facility questions. • Maintain a welcoming, safe, and relaxing atmosphere throughout the locker rooms and wellness areas. • Respond promptly to guest requests and concerns, escalating issues when necessary. • Maintain cleanliness and presentation standards in locker rooms, restrooms, showers, vanity areas, relaxation spaces, and fitness support areas. • Routinely inspect facilities and address cleanliness needs throughout the day. • Restock towels, robes, toiletries, disposable amenities, and guest supplies. • Remove used linens and coordinate laundering procedures according to department standards. • Ensure all surfaces, fixtures, and amenities meet sanitation and appearance standards. • Monitor locker availability and assist with lost-and-found procedures. • Follow all thermal spa, fitness, and facility safety procedures. • Maintain sanitation standards in accordance with health and safety regulations. • Identify and report hazards, equipment concerns, or guest incidents promptly. • Assist with emergency procedures as directed by management. • Communicate effectively with Attendants, Receptionists, Fitness Staff, and Management. • Assist with opening and closing duties. • Support special events, wellness programs, and peak operational periods. • Participate in ongoing training and service excellence initiatives. • All other duties as assigned What You Bring: • 1+ year of experience in hospitality, wellness, spa or housekeeping (luxury or boutique preferred). • A quiet confidence, service-first mindset, and a deep respect for privacy and guest comfort. • Strong time management and an ability to move with both urgency and grace. • Willing to work a flexible schedule including weekends, evenings, and holidays. • Physical ability to lift, bend, and stand for extended periods, and handle laundry duties. Bonus Points If You: • Love creating serene, elevated environments that feel welcoming and high-end. • Are familiar with hospitality, thermal spa or fitness settings. • Strong attention to detail and cleanliness. Physical Requirements • Regularly required to talk, hear, and communicate effectively. • Frequently required to stand, walk, reach, and lift. • Must regularly lift/move up to 10 lbs. and occasionally up to 50 lbs. • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.