Description General Summary: Commissions and services Alkar product lines. Conducts on-site customer operational and maintenance equipment training and start-up. Principal Accountabilities: • Services Alkar product lines. Documents all service-related activities. • Works from schematics, diagrams, written and verbal descriptions, layouts or detailed plans to perform testing, checkout modifications and troubleshooting on Alkar equipment. • Assists Controls Department in modifying and servicing custom PLC control systems. • Assists in developing methods or actions to remedy malfunctions for Alkar product lines. • Conducts on-site customer training including proper operational and equipment maintenance procedures of equipment. • Prepares reports for analysis of product failure trends and service issues. • Download and configure programs for HMI and PLC systems • Assign and update system IP addresses • Configure VFD parameters within control programs • Copy, package, and distribute programs to Alkar for implementation • Performs additional assignments as requested by Service Manager. Areas Supervised: • None. Scope Data (budget accountability, operating revenues, organizational unit responsibility, number of employees supervised, other pertinent numeric data): • Interacts directly with customers. • Services seven to eight different Alkar product lines. • Carries out assignments that vary from semi-routine to complex in nature with minimal immediate supervision. Description of physical working environment: • Regularly works from a sitting or standing position while working on computers. • When traveling may encounter working areas in both refrigerated and heated environments • Ability to occasionally lift 50 pounds or more with proper assistance and/or rigging equipment. • Extensive Domestic and International Travel is required Requirements Knowledge, Skills and Abilities Required: • Two-year associate degree in Industrial Maintenance or related technical training. • Minimum of three to four years trouble-shooting experience in manufacturing equipment including commissioning and field service experience. • Good analytical and problem solving, verbal and written communication skills along with interpersonal skills to work effectively with customers. • Previous experience with air balance, temperature control or commissioning of gas heated equipment is helpful.