Description We are seeking a reliable and efficient Service Logistics Coordinator to join our Service team. As a Service Logistics Coordinator, you will be responsible for coordinating and dispatching our service technicians. Duties/Responsibilities: • Schedule assigned technicians with planned maintenance, repairs, and troubleshooting • Consult with Field Service Managers on all troubleshoot calls • Document accurate information in software system • Schedule according to best geographical location and technician certification • Support technicians for parts and tools for assigned work • Ensure scheduling goals are met • Respond to customer inquiries • Participate in “on-call” rotation • Maintains professional appearance • Assist in other duties as assigned Requirements: • Excellent communication and interpersonal skills • Strong organizational and multitasking abilities • Ability to work under pressure and make quick decisions • Proficient in using computer systems and software Education and Experience: • High school diploma or equivalent required; additional education or certification in logistics, transportation, or a related field is a plus • Proven experience as a Dispatcher or in a similar role, preferably in the transportation or logistics industry • Knowledge of transportation systems, dispatch software, and GPS tracking systems is a plus PHYSICAL REQUIRMENTS: • Prolonged periods of sitting at a desk and working on a computer. • Must be able to lift 15 pounds at a time.