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Front Desk Medical Receptionist

Excel Orthopaedic Specialists
WoburnPart-time
Apply on Excel Orthopaedic Specialists’s site

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The job in short

Medical front desk receptionist.

ClinicalInsurance

Details

Found
7 d ago · posted 2026-10-16
Location as listed
Woburn, MA, US
Role
Patient Services / Front Office
Source
The company’s own careers site

Full description

Description We are seeking a friendly, professional, and detail-oriented Front Desk Receptionist to join our busy outpatient practice. In this role, you will be the first point of contact for our patients—making your ability to create a warm, welcoming, and organized experience essential to our success. Key Responsibilities: • Provide outstanding customer service as the first impression of our practice, greeting each patient promptly and positively • Greet and check-in patients in a friendly and professional manner • This is a part-time position. The hours are Monday and Tuesday and Friday • Schedule and confirm patient appointments using medical scheduling software • Problem-solve and schedule optimization • Collect and verify patient information, including insurance details, co-pays and payments as needed • Communicating proactively with clinical staff and billing staff regarding any issues concerning patient care • Maintain patient records and ensure they are accurate and up-to-date • Follow HIPAA guidelines to protect patient confidentiality • Assist with medical administrative tasks, such as filing and organizing documents Requirements • High school diploma required; college or trade school education preferred • Minimum of two years’ related experience in a fast-paced medical office environment • Excellent verbal and written communication skills • Strong computer proficiency, including EMR systems and Microsoft Office • Ability to manage a high volume of patients and calls with professionalism and efficiency • Strong organizational, problem-solving, and analytical abilities • Demonstrated ability to work collaboratively with multiple health professionals using tact and diplomacy • Commitment to patient confidentiality, excellence, and continuous improvement • Flexible and adaptable, with a positive attitude toward shifting priorities If you’re a dependable professional with a passion for helping others, we’d love to have you on our team. Apply today and be part of a practice that values excellence in patient care and teamwork.

Patient Services / Front Office jobs in the United States

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