Front Desk Medical Receptionist
Excel Orthopaedic Specialists
WoburnPart-time
The job in short
Medical front desk receptionist.
ClinicalInsurance
Details
- Found
- 7 d ago · posted 2026-10-16
- Location as listed
- Woburn, MA, US
- Role
- Patient Services / Front Office
- Source
- The company’s own careers site
Full description
Description
We are seeking a friendly, professional, and detail-oriented Front Desk Receptionist to join our busy outpatient practice. In this role, you will be the first point of contact for our patients—making your ability to create a warm, welcoming, and organized experience essential to our success.
Key Responsibilities:
• Provide outstanding customer service as the first impression of our practice, greeting each patient promptly and positively
• Greet and check-in patients in a friendly and professional manner
• This is a part-time position. The hours are Monday and Tuesday and Friday
• Schedule and confirm patient appointments using medical scheduling software
• Problem-solve and schedule optimization
• Collect and verify patient information, including insurance details, co-pays and payments as needed
• Communicating proactively with clinical staff and billing staff regarding any issues concerning patient care
• Maintain patient records and ensure they are accurate and up-to-date
• Follow HIPAA guidelines to protect patient confidentiality
• Assist with medical administrative tasks, such as filing and organizing documents
Requirements
• High school diploma required; college or trade school education preferred
• Minimum of two years’ related experience in a fast-paced medical office environment
• Excellent verbal and written communication skills
• Strong computer proficiency, including EMR systems and Microsoft Office
• Ability to manage a high volume of patients and calls with professionalism and efficiency
• Strong organizational, problem-solving, and analytical abilities
• Demonstrated ability to work collaboratively with multiple health professionals using tact and diplomacy
• Commitment to patient confidentiality, excellence, and continuous improvement
• Flexible and adaptable, with a positive attitude toward shifting priorities
If you’re a dependable professional with a passion for helping others, we’d love to have you on our team. Apply today and be part of a practice that values excellence in patient care and teamwork.