Description At Chalmers Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Chalmers Ford is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Job Responsibilities Essential Duties and Responsibilities include the following: Sells financing to customers Responsible for the attainment and gross production of financial services’ goals and objectives Reviews customer credit applications Makes extended service contracts and other owner protection programs available to customers Utilizes the menu selling process Ensures necessary documentation for each deal is complete by utilizing a deal checklist. Maintains Customer Satisfaction scores at or above company standards Works closely with sales team Ensures compliance with all laws and regulatory obligations relative to financial services and products. Supports the dealership’s initiative in Safeguard and Transaction compliance programs Complies with all Safeguard and Transaction compliance rules and regulations Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations Oversees completion and submission of all financing documents Acts as liaison between the customer and the lending institution Reinforces company policies and adheres to company standards Encourages compliance with applicable laws and regulations Ensures adherence to F&I reporting requirements of company Attends weekly manager meetings Maintains effective employee relations Promotes and maintains good CSI Show video disclosure 100% of the time Other duties as assigned WHAT WE OFFER: Medical, Dental and Vision 401(k) Plan Paid time off Growth opportunities Employee vehicle purchase plans Discounts on products and services Onsite Medical Clinic Saturday lunches Requirements Submit to and successfully pass a background check and pre-employment drug testing Current, valid New Mexico Driver's License with good driving record At least 2 years automotive dealership F&I producer experience Finance and Insurance Management training preferred Strong record of positive Customer Satisfaction results Proven track record Team-oriented