Description The Senior Manager, Facilities provides strategic day-to-day leadership and operational excellence for the Facilities department. This role is accountable for safe, compliant, and reliable facility operations in a cGMP-regulated environment, with particular emphasis on cold-chain integrity and temperature-controlled storage that underpins Sentry BioPharma Services’ global supply chain. The Senior Manager oversees multiple functional teams, manages key vendor relationships, drives continuous improvement and scalability, and serves as a key contributor to departmental strategy, budgeting, and cross-functional initiatives. This position reports directly to the Director, Facilities. Requirements Tasks may include, but are not limited to, the following: • Lead operational leadership and oversight of the Facilities department, including but not limited to Validation (Commissioning & Qualification, Calibration, Metrology), BMS, Site Security, Maintenance, Janitorial, and Project Management functions across U.S. sites. • Ensure full cGMP, FDA, EMA, DEA, CBP and other regulatory compliance, including readiness for audits and inspections. • Lead the development, review, and updating of Facilities department Standard Operating Procedures (SOPs); collaborate with Quality Assurance and other departments/stakeholders to ensure alignment with regulatory requirements and operational best practices. • Oversee validation activities, including commissioning and qualification (C&Q) of controlled environments, equipment, and critical systems. • Oversee calibration programs for critical monitoring and controlling equipment to ensure accuracy, traceability, and compliance. • Oversee data analytics for temperature trending, tolerances, and environmental monitoring to support product integrity and regulatory requirements. • Provide leadership and direct support to Building Management System (BMS) personnel, ensuring compliance, data integrity, continuous improvement, and reliable environmental monitoring and control. • Oversee preventative and corrective maintenance programs, facility inspections, and critical systems (HVAC, cold storage, utilities, etc.) to maintain temperature-controlled integrity and product safety. • Drive successful project outcomes by setting clear expectations with stakeholders, rigorously managing timelines, and ensuring timely completion of facilities initiatives and capital projects. • Develop, coach, and mentor Facilities personnel; conduct performance reviews and support talent development. • Lead recruitment, hiring, and onboarding of new Facilities personnel to support departmental growth and operational needs. • Drive optimization and daily administration of the CMMS (Computerized Maintenance Management System) and all related maintenance documentation and work-order processes. • Own departmental budgets, forecasting, cost control, and purchase orders for supplies, parts, and services. • Oversee administration of security systems, access control, credentials, and physical security programs. • Manage vendors, contractors, and service providers while ensuring adherence to safety, GMP, and company policies. • Serve as the key escalation point for facilities emergencies and alarms (temperature, security, environmental, etc.), providing higher-level resolution and decision-making support. • Drive continuous improvement initiatives, implement best practices, and leverage technology (CMMS, BMS, automation) to enhance efficiency and reliability. • Collaborate closely with Operations, Quality, Lab Services, and other departments to minimize disruptions and support business objectives. • Actively participate in senior leadership meetings, strategic planning, and budgeting processes. • Additional duties as assigned by the Director, Facilities. Competencies: • Strong leadership and team development skills with the ability to motivate and develop high-performing teams. • Excellent decision-making, problem-solving, and multi-tasking abilities under pressure. • High attention to detail, thorough documentation, and strong organizational skills. • Superior verbal and written communication and negotiation skills with all levels of the organization and external partners. • Self-motivated with minimal supervision required; embraces change and drives continuous improvement. • Solid financial acumen and experience managing budgets and capital projects. • Proven ability to work effectively in a fast-paced, regulated, multi-site environment. Education and/or Experience: • Bachelor’s degree in Facility Management, Engineering, Business Administration, or a related field strongly preferred (or equivalent combination of education and experience). • 5–8+ years of progressive facilities or maintenance leadership experience required. • Previous experience in pharmaceutical, biotech, or highly regulated GMP environments strongly preferred. • Demonstrated success leading multi-functional teams and managing multi-site operations. • Relevant certifications (e.g., CFM, HVAC, GMP training) a plus.