Description • Work within a team to provide top level customer service to the commercial and industrial boiler market. • Maintain brand image and integrity by providing excellent service. • Provide or assist with equipment selection and specification review/development. • Assist engineering customers with boiler room design, packaging boiler systems/controls, and aiding with product selection for engineers, contractors, and end users. • Participation in company provided education and training. • Promote the sale of boilers and ancillary equipment through regular visits, lunch & learns, seminars and field support to contracting and engineering firm customers, with emphasis on education, problem solving, providing solutions, not sales. 1. Comfortable with public communication, experience with Microsoft products, and computer knowledge 2. Strong interpersonal skills to objectively listen to, and understand consumer, contractor, and engineer needs. 3. Previous sales and customer service experience 4. Dedication to CRMs and keeping updated records of activity and customer information 5. Positive attitude This position does require some travel, mainly within the PBBE Service territories (WI, MN, ND, SD & MI). Travel to include bi-annual sales team meetings and 1-2 Events & Tradeshows per year. Sporadic opportunities for additional travel may arise, if desired. Requirements • Comfortable with public communication, experience with Microsoft products, and computer knowledge • Strong interpersonal skills to objectively listen to, and understand consumer, contractor, and engineer needs. • Previous sales and customer service experience. • Dedication to CRMs and keeping updated records of activity and customer information. • Mechanical and electrical troubleshooting experience is a plus. This position does require some travel, mainly within the PBBE Service territories (WI, MN, ND, SD & MI). Travel to include bi-annual sales team meetings and 1-2 Events & Tradeshows per year. Sporadic opportunities for additional travel may arise, if desired.