Job Description • Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly • Maintain staffing levels that mirror the needs of business at any point of the day • When closing, responsible for end of the night bank deposits • When closing, responsible for doing a nightly product inventory count • When opening, ensure the store is set up properly and ready to receive orders upon time of open • Foster and project a sense of urgency with each and every order • Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer • Collect money and signed credit card receipts from delivery drivers at the end of their shift • Ensure vehicles used for delivery pass inspection, both mechanically and visually • Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time. • Uphold Dominos standards of grooming, uniform, and appearance • Promote pizza products, specials, and promotions • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout • Provide quality customer service to internal and external customers both over the phone and in person • Ability to speak and write clearly and comprehension of using a computer based order entry system • Contribute to and promote an atmosphere of teamwork, energy, and fun