Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Kofax/KTM Admin/Developer Winston Salem/ Charlotte NC (initial two weeks onsite then remote work) 4+ months contract Job Description Within the Wholesale Imaging Systems and Document Management area of Wholesale, responsibilities will include leading engineering efforts to support installations, configurations, and maintenance of the groups ECM/BPM solution. Specific responsibilities for this position will be administration and daily support of the Kofax applications including Capture, KTM, KCNS and KCS. • Drive internal processes for installing, configuring, tuning, capacity planning and maintaining application systems. Participates in testing and installing new software releases, and application system upgrades. Assists with monitoring and fine-tuning the application system to achieve optimum performance levels. Develops and maintains comprehensive supporting documentation required by the department and project related activities. Drives application system problem resolution by working with application developers, vendor, and internal infrastructure team members to troubleshoot. • Individual will also be responsible for to communicating, documenting and presenting to both technical and non-technical staff and management at all levels of the organization. • This will include on-call responsibilities. Basic Qualifications • 5+ years application support experience Minimum Qualifications • 5+ years of experience supporting Kofax Capture products • 5+ years of experience with Windows • 3+ years of experience with Oracle / SQL Server • 3+ years of experience installing, configuring and supporting scan stations • Exposure to and familiarity with multiple systems environments, firewalls, mass storage and networking • Performance tuning and capacity planning • Experience with large complex technical projects • Effective troubleshooting and problem resolution • Adapt priorities to maintain multiple in-progress assignments • Off-hours support for planned changes and participation in an on-call rotation are required • Excellent interpersonal and communication skills, both oral and written • Strong sense of urgency including self-governance on task priority Preferred Skills • 5+ years of ECM experience • Experience with FileNet P8 4.5+, Documentum • Kofax modules – KC, KTM, KCIC, KCS, KCNS, VRS , KTA • High availability and disaster recovery concepts, design and implementation • Kofax Capture certification • Experience with F5 load balancers • Knowledgeable of virtual hosting environment Qualifications only W2 candidate; no C2C please experience supporting Kofax Capture products Additional Information For more information, Please contact Jyoti Pandey 973-507-7568 jyoti.pandey(at)artechinfo.com