Description Manage our medical practice as a dynamic Office Manager! Up to 40 hours a week Our medical practice is seeking a highly motivated and experienced Office Manager to oversee our daily operations and drive our strategic vision. If you are a results-oriented leader with a passion for exceptional patient care and team management, we want to hear from you! Key Responsibilities & Leadership: • Operational Excellence: Oversee daily front desk office operations, ensuring efficient workflows and strict adherence to healthcare regulations. • Team Leadership & Development: Manage front desk staff schedules, resolve interpersonal issues, and foster a positive, high-performance culture. • Patient Advocacy: Serve as the primary point of contact for patient inquiries, ensuring every patient receives a resolution that exceeds expectations. • Strategic Implementation: Partner with the Practice Administrator, Operations Team and Medical Director to develop and execute business plans that drive growth. • Resource Management: Monitor equipment needs, manage procurement, and oversee IT/EMR system health. • Compliance & Quality Assurance: Maintain rigorous standards for regulatory compliance and clinical quality assurance. • Interdepartmental Collaboration: Act as a liaison between Marketing, HR, Billing to ensure seamless company-wide processes. Candidate Profile & Qualifications: • Experience: Minimum of 5 years in healthcare management or a comparable leadership role. • Education: 4-year degree from an accredited university required. • Technology: Proficiency in Windows-based office technologies and EMR systems (experience with Nextech is a significant advantage). • Soft Skills: Exceptional communication, problem-solving abilities, and a talent for building cross-functional relationships. Great to have: • Master’s degree in Healthcare Administration, Business, or a related field. • Proven track record in multi-site clinical management. We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect. We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas. We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach. Refocus is an equal opportunity employer and we value diversity.