Variety of shift options available including day, evening, overnight, weekend shifts About The Role The Clinical Research Technician I will work with Clinic teams to execute clinical trial activities in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s. What You'll Do Here • Ensure the confidentiality of clinical trial participants and sponsors is respected. • Understand protocol driven timed study events and acceptable collection windows (protocol and/or SOP driven) for the timed events. • Report procedural deviations to appropriate supervisory team members. • Preparation and proper clean-up of applicable workstations (i.e. urine collection station, blood processing station, etc.) • Maintain and advocate a high level of customer service, quality and safety within the department. • Perform clinical trial activities may include but not limited to, sample handling, safety measurements, in-house testing and questionnaire administration. • Conduct all clinical trial activities and participant interaction with a high standard of customer service. • Report significant participant misbehavior to Study/Clinical Operations management teams. • Provide feedback, where necessary, to appropriate team members of study progress. • Proactively communicate issues and/or problem resolutions to departmental supervisors and managers. • Act as a mentor and coach for newly hired staff. • Complete and/or maintain training as required per jobs needs. What You'll Need to Succeed • High School Diploma or GED and related job experience required; college degree preferred. • Phlebotomy experience required. • Phlebotomy or Medical Assistant certification preferred. • Strong problem-solving capabilities. • Good communication skills. • Excellent customer service skills. • Ability to work in a fast-paced environment. What We Offer Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work. Altasciences' Benefits Package Includes: • Health/Dental/Vision Insurance Plans • 401(k)/RRSP with Employer Match • Paid Vacation and Holidays • Paid Sick and Bereavement Leave • Employee Assistance & Telehealth Programs Altasciences' Incentive Programs Include: • Training & Development Programs • Employee Referral Bonus Program • Annual Performance Review