Description · Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities. · Replace air conditioner filters. · Tend, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests. · Maintain standards of quality guest service. · Tend to pool area including chemical balancing, cleaning, etc. · Increase level of guest satisfaction by delivery of an exceptional product through employee development. · Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. · Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required meetings. · Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Requirements · Minimum lifting of 70 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 70 pounds. Other duties may be assigned. · Must have a comprehensive knowledge of all hotel departments and functions. · Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations. · Must have good mathematical and computer skills. · High school education and relevant training and experience preferred. · CPR training and first aid training preferred. · Additional language ability preferred