Description • Contact insurance carriers to verify patient's insurance eligibility, benefits, and authorization requirement. • Secure prior authorizations before services are performed. • Communicate insurance changes/trends to team and leadership. • Document all communications/contacts with providers and other personnel. • Prioritize time sensitive authorizations. • Maintain proficiency in multiple EMR systems for demographics, insurance, and clinical information. • Demonstrate proficiency in digital faxing, scanning, and instant messaging communication tools. • Other roles and responsibilities as assigned. Requirements Education and Experience: • High school graduate or equivalency. • Certification through NAHAM, HFMA, AHIMA and Associates Degree preferred • Minimum of two years’ experience in a clinic/hospital billing, prior authorization, and/or insurance verification area, w/demonstrated payer knowledge preferred. Skills/Abilities: • Demonstrated communication and customer service skills. • Ability to follow oral or written instructions. • Ability to organize and interpret data; judgment, tact, diplomacy and the ability to problem solve. • Work effectively in a team environment; communicate with a variety of professionals • Knowledge of computers and software required Physical Requirements: • Work is of light demand. Benefits: • Health Insurance • Dental Insurance • Vision Insurance • Life Insurance • Retirement • Paid Time Off • Tuition Reimbursement • Health Savings Account • Wellness Program • Employee Assistance Program