CASHIERCUSTOMER SPT
Habitat for Humanity of Orange County · habitatoc.org
Santa Ana
Straight from the company’s own careers site.
The job in short
Customer service cashier.
Details
- Found
- 14 d ago · posted 2026-10-20
- Location
- Santa Ana, CA, USA
- Pay (as listed)
- $17.50–$18 an hour
Full description
Job Details: Job Location: Habitat OC ReStore - Santa Ana - Santa Ana, CA, Salary Range: $17.50 - $18.00Hourly,
Job Summary/Position Overview:
The Cashier provides excellent customer service while maintaining accuracy and efficiency in all point-of-sale (POS) transactions. This role ensures the checkout area runs smoothly and professionally, supports daily ReStore operations, and helps uphold Habitat OC’s mission by delivering a positive shopping and donation experience.
The Cashier plays a key role in representing Habitat for Humanity of Orange County to the public and must maintain a courteous, professional, and customer-focused attitude at all times.
Duties/Responsibilities:
Cash Handling & Customer Service
Accurately process sales transactions using the point-of-sale (POS) system.
Maintain all cash registers, ensuring they are stocked with necessary supplies and functioning equipment; promptly report any issues or shortages to the Manager on Duty (MOD).
Check in regularly with fellow cashiers to ensure they are present, engaged, and facilitating efficient customer flow.
Direct customers to available registers to minimize wait times and maintain a smooth checkout experience.
Greet customers warmly and provide information about products, pricing, services, promotions, and Habitat’s mission.
Resolve customer concerns or disputes professionally and promptly, escalating to management when appropriate.
Notify management immediately of any suspicious or unsafe behavior involving customers, donors, volunteers, or staff.
Maintain a clean, organized, and hygienic work area to promote a welcoming and professional environment.
Operational Support
Assist with opening and closing register procedures, including daily cash counts, reconciliation, and deposit preparation.
Follow all established cash-handling and security policies to ensure accuracy and prevent loss.
Support the Store Manager and MOD in monitoring register operations and ensuring adherence to policies and best practices.
Collaborate with team members to keep the sales floor organized and adequately stocked.
Participate in safety and team meetings to maintain consistent operational excellence.
Team & Volunteer Engagement
Assist volunteers at the registers and ensure they understand customer service and sales procedures.
Work collaboratively with other ReStore staff to support smooth daily operations and positive team morale.
Qualifications:
Skills & Knowledge
Excellent customer service and communication skills.
Strong attention to detail, accuracy, and accountability.
Ability to remain calm and professional in a fast-paced retail environment.
Strong teamwork and collaboration skills.
Basic computer proficiency, including POS or retail software experience.
Dependable, punctual, and self-motivated.
Education & Experience
High school diploma or equivalent required.
Previous experience in retail, cashiering, or customer service preferred.
Experience working in a nonprofit or thrift store environment a plus.
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