Job Details: Job Location: Columbus, OH - Columbus, OH, Position Type: Full Time, Salary Range: Undisclosed, Summary: As a Service Technician with CSM Kenworth in Columbus, this individual will be responsible for the effective repair of equipment and components at high levels of quality. Their work must be completed in a safe, professional, and timely manner. Based upon their level of expertise, the Service Technician may work under direct supervision.  Responsibilities: Performs corrective and preventative maintenance on medium and heavy-duty vehicles Troubleshoots various systems, to include electrical, drive train, HVAC, brake, engine, and suspension, identifies needed repairs and performs corrective action Writes up on the repair order an accurate, clear, and detailed description of the cause of failure and the repair procedure(s) used Duties: Uses diagnostic equipment to detect and isolate faults in medium and heavy-duty vehicles and interprets test results Reads written fault description on Repair Order and determines the most efficient repair procedure Communicates with and provides Shop Foreman with accurate and detailed repair information for inclusion on the Repair Order Obtains supervisor permission to complete diagnosed repairs and/or add additional repairs to a repair Communicates with parts department personnel to obtain or order the parts necessary to repair vehicles Performs road test on customer vehicles to assist in problem isolation or to verify repair procedure Tracks and charges clocked hours to the proper corresponding Repair Order operation Writes up clear, accurate, and detailed repair description of each operation on the corresponding Repair Order, to include a description of the cause of failure and the correction and/or repair procedure used Interacts with customers in a professional and positive manner Assists other technicians with repair procedures as needed Qualifications: Education, Skills, Experience: Formal technical training degree, certificate or diploma or equivalent work experience Personal tool inventory to allow for the completion of job duties and assignments Effective written and oral communication skills Ability to obtain a valid Commercial Driver’s License (CDL) and clean driving record Ability to read and interpret shop repair order forms, repair manuals, electrical schematics and various other technical bulletins Ability to use computer keyboard and Windows basics High School Diploma, Associate's degree (AA) preferred Computer, mathematical and customer service skills Ability to demonstrate or display extensive product knowledge to customer and staff to assist with purchase decisions Must be highly organized, detail oriented and results driven Work Environment, Physical Demands Ability to work in an environment to include 8-12 hours days with frequent exposure to weather conditions, vehicle and tool noise, and hazardous materials to include fuel, oil, grease, and cleaning solutions Ability to bend, stoop, crawl, walk and sit on a regular basis with frequent lifting of up to 50 pounds and occasional lifting of up to 100 pounds Ability to stand and walk for entire work shift. Ability to move engine blocks, core barrels, and other heavy equipment using moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc. Ability to bend or stoop to floor-level shelves and be able to reach upper shelves (eight feet) with use of stool or ladder when necessary. Ability to speak clearly, listen attentively, and understand others as well as ability to give and receive instructions via telephone, computer messages, face-to-face, and in writing. CSM Job Standards Accountabilities:  Communication - Visual and Verbal: Listening, speaking, and signaling so others can understand.  Communicate in spoken English well enough to be understood by others.   Teamwork: Working cooperatively in a professional demeanor to complete work assignments. Health, Safety, and Security:  Recognize and mitigate safety hazards including hazardous materials, environmental hazards, and accident conditions on a construction site.  Follow appropriate security procedures. Problem Solving/Decision-making: Being open to change and to considerable variety in the workplace. Understanding the importance of learning new information for future problem solving and decision making. Adaptability and Lifelong Learning: Being open to change and to considerable variety in the workplace. Understanding the importance of learning new information for future problem solving and decision making.   Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.