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The job in short
Fleet management.
Details
- Found
- 7 d ago · posted 2026-10-20
- Location as listed
- Eagan, MN, USA
- Role
- Operations Manager
- Source
- The company’s own careers site
Full description
Job Details: Job Location: MN - Eagan Corporate - EOC - Eagan, MN, Position Type: Full Time, Salary Range: $20000.00 - $50000.00Hourly, Job Shift: Day, Position Summary:
Manage a team of 35- 45 drivers, engage with drivers individually to drive maximum utilization, best in class service numbers, and the highest level of safety.
Responsibilities include, but not limited to:
Manage driver fleet to ensure safety is always first, by completing safety coaching's and training on time and understand safety requirements.
Driver engagement, being the one stop shop for your drivers for all issues and concerns.
Advocating for your drivers across departments, be their voice with all teams to support driver satisfaction while be a good steward of Dart.
Work with planning team to drive best utilization of your fleet, driving miles and revenue.
Manage driver fleet expectations to ensure best in class service numbers.
Manage driver fleet to meet driver activity, utilization, and retention goals.
Work collaboratively with other departments within the network
Driver Engagement
Being one stop shop for drivers
Get to know your drivers
Be there for drivers when they need you to resolve issues
Be an advocate for your driver and their success within Dart.
Being a good steward of Dart
Following Dart Policies
Making good decisions on Dart’s behalf
Utilization
Ensure drivers are planned to have hours fully utilized.
Ensure drivers have accurate load data to prevent delays.
Work issues quickly to keep drivers moving.
Service
Provide Accurate ETA’s on driver pick up and deliveries
Report and work any service issues with customer service and planning teams
Safety
Ensure drivers meet HOS requirements
Complete HOS coaching daily
Randoms completed by the 20th of every month
Performance entries are completed on time
Safety coaching and training is completed on time.
Understand customer procedures with haz-mat, overweight, claims, cargo, and security.
Activity
Complete the AM & PM check call process thoroughly and on time daily – with 3 hours of scheduled start time for AM CC’s and complete PM CC’s before leaving for the day.
78% active rate for the year
Average miles per seated truck - 390 miles per day – 2130 miles per week/per year
Retention
Turnover:
Company Fleets 80%
IC - Lease 80%
IC – Non-Lease 80%
Work the driver facts report daily
Work hound comments from Driver Engagement Team – respond and take action on driver retention issues (on FM related issues or items the FM can support)
Additional Notes:
Duties may change at the discretion of management; other duties may be assigned as necessary.
Active Percent, Miles per day/year, deadlines may change based on current years budget plan.
This job description does not alter your at will status. You are free to terminate your employment with the Company for any reason. Likewise, the Company reserves the right to terminate your employment at any time for any reason.
Professional behavior is always required. This includes a consistently positive, helpful and professional attitude, tone of voice, communication and presentation towards trainers, vendors, customers, drivers, contractors and co-workers.
The ability to handle stressful situations in a non-confrontational, problem solving manner is required.
Have the character, integrity and morality to be entrusted with, protect and handle customer cargo of varying values and susceptibilities to theft, to handle and process funds on behalf of the company and independent contractors, and to handle confidential, private, and personal identification.
Qualifications: Qualifications and Education Requirements:
4-year College Degree and/or previous transportation experience preferred.
Strong prioritization and problem-solving skills
Ability to work in a fast-paced environment, multi-task, and be detail oriented.
Strong computer skills
Excellent driver engagement, listening, and communications skills
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