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The job in short
Customer service representative.
Insurance
Details
- Found
- 10 d ago · posted 2026-10-20
- Location as listed
- Normal, IL, USA
- Role
- Customer Service Representative
- Pay (as listed)
- $16–$16.50 an hour
- Source
- The company’s own careers site
Full description
Job Details: Job Location: 60 - 1510 E. Vernon - Normal, IL, Position Type: Part Time, Education Level: None, Salary Range: $16.00 - $16.50Hourly, Travel Percentage: None, Job Shift: Mornings and Evenings, Job Category: Customer Service, Join the Q Crew at Qik n’ EZ—where we provide fast, friendly, and reliable service to our community! As a Customer Service Representative, you’ll play a vital role in creating positive experiences for customers, maintaining store efficiency, and ensuring top-tier service.
Perks & Benefits
$0.10 off per gallon of gas.
10% employee discount on in-store purchases.
Competitive hourly pay with performance-based incentives.
Growth opportunities – advance to leadership roles!
Fun, energetic workplace culture as part of the team.
Flexible scheduling options.
Weekly pay with direct deposit.
Vision & dental insurance options
Accrued Paid Time Off (PTO)
Comprehensive training with a wage increase once completed.
What You’ll Do
Deliver outstanding customer service with a friendly and professional attitude.
Operate cash registers, assist with transactions, and process payments efficiently.
Stock shelves and maintain store cleanliness to ensure a great shopping experience.
Support daily store operations by handling inventory and assisting with merchandising.
Respond to customer inquiries and resolve issues promptly and courteously.
What We’re Looking For
Previous customer service or retail experience preferred but not required.
Ability to work in a fast-paced environment and multitask effectively.
Strong communication and problem-solving skills to assist customers.
Team-oriented mindset and positive attitude.
Flexible availability, including evenings, weekends, and holidays.
We’re hiring friendly, dependable people who take pride in their work — come grow with us!
This job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. Additional tasks may be assigned as needed.
Qualifications: Qualifications & Physical Requirements:
21 years of age or older.
Reliable and consistent transportation.
Ability to lift up to 50 lbs., including 25 lbs. overhead.
Ability to bend, reach, and stand for long periods.
Ability to pass a background check and drug test.
Comfortable and safe using ladders or step stools.
Able to work in all weather conditions.
Availability to work weekends and holidays as needed.
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