Massanutten Resort Job Summary Perform all office duties needed to meet the needs of our Learning Center guests including making lesson reservations in-person, over the phone and online. Answer any guest questions regarding Learning Center operations, hours and rates. Must have excellent customer service skills and be able to problem solve in a fast-paced customer focused environment. Required • Pleasant outgoing personality • Comfortable with computer and phone work • Ability to learn the different computer programs needed to do the job Preferred • Previous customer service experience • Prior cash handling experience Job-Type: Seasonal Typical Schedule Days: • • Varies, including weekends and holidays as needed Hours: • • Varied hours • 12 to 16 hours a week Compensation • Pay: $12.77/Hour Core Responsibilities • Responsible for in-person, telephone and online reservations for group and private lessons • Understand and be able to perform the daily office duties of the Learning Center • Responsible for receipts and deposits received during assigned shifts • Adhere to departmental policies and procedures to maintain a professional office atmosphere • Other duties as assigned by management Applications are accepted until 2:00 PM on Friday, November 30. For more information, contact José Antonio Martínez at 540.289.3143.