Duties include, but are not limited to: Opening and Closing of the Museum • Carry out daily procedures as determined by the Guest Experience Manager Facilitation of Exhibits • Facilitate play with guests in the exhibit environment • Reset/tidy up exhibits to ensure a high quality experience for guests and maintain physical accessibility of allspaces • Cultivate open-ended, child-directed experiences Facilitation of Field Trips • Greet school groups, teachers and chaperones in a friendly and courteous way as they enter the museum. • Direct the group’s lead teacher to communicate necessary information to Front Desk. Front Desk Procedures • Collect admissions and responsibly handle all money exchanges • Work gift shop register, collecting admissions accurately and efficiently in a timely manner as to ensure a shortline • Answer the telephone and route calls in a friendly, personable, and helpful manner ? Sell memberships andpromote daily and future programs and events • Provide clear information and answers regarding visitor questions Maintaining a Safe and Clean Environment • Follow all COVID cleaning protocols • Pick up manipulatives, organize exhibits • Regularly clean restrooms, kitchen, and overall facility • Enforce museum policies and rules • Assist with emergencies, as needed • Assist with clean-up on non-hazardous materials and some bodily fluids • Assist with minor repairs and maintenance of exhibits • Report broken exhibits, manipulatives and building problems to Facilities Manager ? Assist with exterior maintenance, e.g. windows, snow removal, etc. Communication with the Team • Check work email each schedule shift • Communicate with Guest Experience Manager about breaks and needing to step off the floor • Communicate with other Facilitators about tasks, stepping off the floor and breaks Physical/Mental Demands • Communicate effectively with co-workers, museum visitors, volunteers, and the general public. • Possess the verbal and numerical aptitude to complete tasks and projects in a timely manner. • Maintain a positive attitude in times of large crowds and group visits. • Must be alert, able to concentrate, and possess good judgement and analytical skills. • Physically demanding in order to keep the museum clean and to play with kids in different exhibit spaces. • Mobility to move freely, bending, kneeling required on a daily basis while facilitating the Museum. • Lifting required on a regular basis, usually in conjunction with exhibits, deliveries and special events. Facilitators are part-time staff and may be scheduled up to 28 hrs/wk. Facilitators work a flexible schedule that will include days, nights and weekends. Starting wages are $15/hr. They must believe in and be able to demonstrate learning through play