Volkswagen of Corpus Christi is a family-owned and operated dealership that has served the Coastal Bend for more than 16 years. We are hiring a Service Advisor who is organized, self-disciplined, self-motivated, and able to manage a busy workload. Automotive experience is helpful but not required—we will train the right person. Candidates must have prior sales, retail, and/or customer service experience and be comfortable explaining service recommendations to customers. Responsibilities • Greet customers and discuss their vehicle concerns • Accurately document customer concerns and prepare repair orders • Review technician inspections, estimates, and repair timelines • Explain recommended maintenance and repairs clearly • Help customers understand their options and make informed decisions • Obtain authorization before additional work is performed • Keep customers updated throughout the repair process • Coordinate with technicians, parts personnel, and service management • Follow up with customers and help resolve concerns • Maintain accurate records and close repair orders promptly • Manage multiple customers, repair orders, calls, texts, and deadlines throughout the day What We’re Looking For • Previous sales, retail, and/or customer service experience • Highly organized and able to prioritize without constant supervision • Self-disciplined, self-motivated, and accountable • Able to work in a fast-paced environment while being pulled in multiple directions • Strong follow-through and attention to detail • Clear, professional communication skills • Comfortable explaining options and making service recommendations • Able to remain calm and professional under pressure • Comfortable using computers, texting, and email • Willing to learn automotive maintenance, repairs, and Volkswagen processes • Valid driver’s license and acceptable driving record • Available to work Saturdays as scheduled Experience in automotive service, retail, hospitality, restaurants, insurance, wireless sales, or another fast-paced customer-facing position can be a good fit for this role. We offer hands-on training, competitive performance-based pay, benefits for eligible employees, and an opportunity to build a long-term career in the automotive industry.