With a family-centered environment, decades of customer loyalty, a top-performing service department, and a dedicated, growth-oriented culture, Richardson Motors is excited to add customer-focused and motivated Service Advisors to our already outstanding and successful team. Compensation and Benefits: • Base salary plus commission • 401K retirement plan with generous company match • Company-sponsored health care • Paid vacation and holidays • Life and Disability insurance • Employee discount on vehicle service and purchases • Opportunities for Advancement Service Advisor Responsibilities: • Greeting customers, prepare/process paperwork to take care of and document vehicle concerns. • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. • Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. • Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. • Managing and overseeing the dealership's workflow and schedule. • Calling customers to advise them about service changes or vehicle pick-up times. • Maintaining positive customer relationships to ensure repeat business. • Ensuring all details on services rendered and costs are related to customers and processing their payments. • Liaising with service technicians about parts ordering and ensuring parts are available when needed. Service Advisor Requirements: • Customer Service, Retail, Restaurant and Hospitality experience a plus!