Automotive Receptionist Call Center
DePaula Auto Group · depaula.com
Albany
Subscribers got this job on 22 October 2026.
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The job in short
Call center receptionist.
Insurance
Details
- Found
- 5 d ago · posted 2026-10-21
- Location as listed
- Albany, NY
- Role
- Receptionist / Front Desk
- Source
- The company’s own careers site
Full description
DePaula Chevrolet is looking for a Receptionist for our Business Development Center. This receptionist is the first point of contact for customers, providing exceptional customer service while supporting the dealership's sales and service department. This entry-level position is ideal for individuals with strong communication and organizational skills who are looking to begin a career in the automotive industry with opportunities for advancement.
Responsibilities:
• Answer and direct incoming telephone calls to the appropriate departments or team members.
• Schedule and confirm sales and service appointments.
• Make outbound calls to customers for appointment reminders, retention campaigns, follow-up , and customer satisfaction.
• Take accurate messages and ensure timely delivery to appropriate personnel.
• Maintain customer information and appointment records in dealership management system(DMS).
• Provide basic information regarding dealership products, services, and hours of operation.
• Assist with administrative tasks and other duties assigned.
Qualifications:
• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Professional phone etiquette and customer service skills.
• Strong organizational and multitasking abilities.
• Basic computer knowledge.
• Ability to work in fast-paced environment.
• Positive attitude, dependable and team-oriented.
• Previous customer service or receptionist experience is helpful but not required.
Benefits:
• Medical, Dental and Vision Insurance.
• Life Insurance.
• 401 (K) with company match.
• Paid Holidays.
• Vacation & Sick PTO.
• Employee discounts.
• Advancement Opportunities.
Pay & Work Schedule:
• $20.00 per hour.
• Weekly pay.
• Monday - Friday 8am to 5pm.
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