Responsibilities: • Under general supervision, responsible for training the pheresis staff and facilitating efficient donor flow through the center • Follows standard operating procedures (SOPs) to perform plasma collection procedures including donor set-up, venipuncture, monitoring and disconnect • Evaluates vein performance and makes corrections to expedite donation time and ensure product quality and donor safety • Explains the screening process, health screening tests, the appointment system, donation fees, center policies, proper nutrition and any other pertinent information to the donor • Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff • Uses Personal Digital Assistant (PDA) to record incidents such as machine alerts and alarms, volume variances and donor adverse events • Performs calibrations, verifies equipment maintenance, and responds to complex equipment alarms or donor issues • Ensures the accurate recording of donor data in the electronic donor information management system • Follows all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures • Monitors donor flow on the donor floor to assure continuous turnover; alerts Group Leader or Supervisor of donor flow issues Qualifications: • High school diploma or equivalent vocational or technical training; specialized medical or phlebotomy training preferred • Minimum of 18 months’ experience in medical or health provider environment preferred, or equivalent combination of education and experience • General knowledge of reception and registration procedures • Ability to perform basic math calculations For Centers located in NY the following experience is also required: persons performing automated plasma pheresis procedures shall be licensed practical nurses, registered nurses, clinical laboratory technologists, clinical lab technicians or physician assistants, or persons with at least six months' experience in collecting whole blood for transfusion. Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. About CSL Plasma CSL Plasma operates one of the world’s largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. Learn more about CSL Plasma here https://www.cslplasma.com/ and CSL, CSL Behring, CSL Seqirus and CSL Vifor here https://www.csl.com/. Learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor here at https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/. Our Benefits For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more visit https://www.csl.com/careers/inclusion-and-belonging Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.