Job Purpose Group Legal plays a critical role in supporting DP World's growth strategy, managing the legal risks of a highly diversified and geographically complex business. The Group Assistant Manager - Legal Operations will join a transforming legal function during a pivotal period of digital innovation and process excellence. This role offers exposure to enterprise legal operations at scale, diverse technical platforms, and a global team operating across emerging and developed markets. Key Accountabilities 1. Legal Technology Systems Administration (35%) • Administer Sirion CLM platform on a day-to-day basis: manage user access, troubleshoot technical issues, maintain system hygiene (data quality, naming conventions, folder structures). • Administer JIRA Legal Service Management: manage intake request workflows, track matter allocation and status, generate operational reports and dashboards. • Support migration of agreements and templates into Sirion precedent bank; maintain version control, audit trails, and metadata accuracy. • Document and maintain standard operating procedures (SOPs) for all eight legal operations workstreams; update as processes evolve. • Coordinate with IT and external vendors on system implementations, upgrades, and technical issues; escalate strategic platform decisions to VP. • Manage user onboarding and training documentation for new Group Legal team members on legal operations systems and processes. 2. Document & Obligation Management (25%) • Execute day-to-day document management: file, retrieve, organize, and maintain version control across central legal repository. • Establish and enforce folder structure, naming conventions, and filing standards across Group Legal; train team members on compliance. • Support obligations management workflow: extract key obligations from executed agreements, enter into Sirion, maintain renewal date tracking and compliance triggers. • Create and maintain obligation tracking reports and dashboards for stakeholder groups; provide monthly reporting to VP. • Coordinate archival and transition of legacy contracts and documents into modern systems; liaise with IT on data migration. 3. Research, Knowledge & Compliance Support (20%) • Conduct regulatory and legal research on assigned topics (e.g., freight forwarding licensing frameworks, jurisdiction-specific compliance requirements). • Maintain transaction tracking documentation and support transaction bible uploads for M&A and major commercial transactions. • Support development and maintenance of legal playbooks, risk assessment frameworks, and policy repositories. • Assist with regulatory compliance monitoring across key regimes impacting Group Legal function; flag emerging requirements to VP. • Prepare research summaries and briefing documents using AI-assisted tools (Claude, legal insights platform); present findings to stakeholders. 4. BAU agreement reviews (15%) • Review and quality check BAU agreements such as NDAs, LOI, MoU. • Review commercial contracts against negotiation playbooks where available. • Coordinate requests for legal support incoming using JIRA. 5. Stakeholder Support & Operational Excellence (5%) • Respond to requests from Group Legal team members across HO, regions, and business units with accuracy and responsiveness. • Deal with data, reporting, process improvement analysis, and administrative requirements. • Participate in legal operations governance forums and steering group meetings; contribute operational insights. • Identify process bottlenecks and inefficiencies; propose solutions and collaborate on implementation. Qualifications, Experience and Skills Essential Qualifications and Experience: • Bachelor's degree in Law, Business Administration, or related field (or equivalent professional qualification). Ideal candidate has passed the E&W SQE. • 2–4 years of experience in legal operations, legal services administration, contract management, or related function. • Demonstrated experience with legal technology platforms (CLM, document management, matter management systems); strong learning ability required. • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ability to learn new software quickly. • Strong written and verbal communication skills; ability to work effectively with lawyers and support staff across multiple locations. • Organized, detail-oriented, and proactive problem-solver with ability to manage multiple concurrent workstreams. Preferred Skills: • Prior experience in in-house legal department or law firm legal operations. • Familiarity with Sirion CLM, JIRA, or similar enterprise platforms. • Experience with regulatory research or legal compliance documentation. • Exposure to legal operations frameworks and best practices (e.g., CLOC principles, ACC resources). • Experience working across emerging market jurisdictions or global organisations. • Basic familiarity with AI-assisted tools (e.g., Claude, ChatGPT) applied to legal workflows.