Dealership: L0762 Ray Laks Honda Ray Laks Honda You could be our next service advisor! Schedule: Open availability required, including Saturdays If you enjoy helping customers, this is your opportunity. You will also maximize earning potential by joining a high-performing service team. You will focus on customer satisfaction and long-term relationships. You'll improve the customer experience working with a collaborative team and supportive leadership that values service excellence, teamwork, and professional growth. You will report to the service manager. This is an on-site position in Orchard Park, NY. What You'll Do • Promote communication between customers and technicians • Identify vehicle concerns and recommend appropriate services • Prepare accurate estimates for parts, labor, and repairs • Write and manage repair orders (ROs) from start to finish • Communicate additional service needs based on inspections • Verify and process warranty and service contract coverage • Keep customers informed on timelines, costs, and service updates What You'll Bring • Previous Service Advisor experience • Automotive technician background is a plus • You will communicate with customers and co-workers • 1+ years of experience with vehicle systems and maintenance • Team-oriented mindset • Valid driver's license and clean driving record Compensation Estimated Annual Compensation: $50,000 to $90,000 (Earnings based on performance, experience, and commission) Benefits • Medical, Dental, and Vision coverage • Paid Time Off & Holidays • 401(k) with company participation • Employee Stock Purchase Plan • Paid Life Insurance & Disability coverage • Ongoing training through Lithia Learning Center • Vehicle purchase discounts and wellness programs Requirements: High school diploma (or equivalent), 18+ We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.