Find your calling at Mercy! Primary Function For Scheduling, ADT, HIM, Hospital Billing, Professional Billing System Role Formulates and defines business scope and objectives through research and fact-finding combined with an understanding of business and industry requirements Performs functional analysis, requirements, definition and application module configuration and testing Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions Responsible for the identification of and resolution of gaps in the business processes. Involved in security/authorization set-up, user documentation, data interface design, data migration and reconciliation May be involved in the installation and tuning of modification, as well as archiving data. Generally this position has light programming skills in the appropriate language to develop necessary workarounds Provides support to end-users for application configuration and/or in house developed applications. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards Position Details: **Preference for those with Epic Resolute Professional Billing or Professional Billing Claims & Remittance Administration Certification** Minimum Required Qualifications Education: Bachelor's degree in related field, specialized training, or equivalent work experience. Experience: One (1) - Two (2) years of relevant technical or business work experience. Preferred Experience/Skills: Formulates and defines business scope and objectives through research and fact-finding combined with an understanding of business and industry requirements Performs functional analysis, requirements, definition and application module configuration and testing Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables Other Skills, Knowledge, Abilities: Knowledge of requirements management, diagramming, use case development. Experience in process design, reengineering, and requirements documentation methodologies. Advanced computer skills and general understanding of Software Development Life Cycle. Good communication skills, both verbal and written. Experience in business writing. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.