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Onboarding Specialist - Storm Services

Utility Supply and Construction Company · uscco.com
Reed City
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Subscribers got this job on 22 October 2026. New jobs reach them at 8 am and 6 pm, 5 days before they open here. Get the next one first

The job in short

Customer onboarding for storm services.

TaxInsurance

Details

Found
9 d ago · posted 2026-10-22
Location as listed
Reed City, MI, US
Role
Customer Success
Source
The company’s own careers site

Full description

The Hydaker-Wheatlake Company is seeking to hire a Storm Services Onboarding Specialist to join our growing team! Benefits Include: • Competitive Wages • Health Insurance: Comprehensive medical, dental, and vision plans for you and your family. • Paid Time Off: Including vacation, sick leave, and paid holidays. • Retirement Plan: 401(k) with company contributions to help you plan for your future. • Professional Development: Opportunities for continuous learning and career advancement. DUTIES AND RESPONSIBILITIES: The primary duties and responsibilities include, but are not limited to, the following: • Build and maintain storm rosters in coordination with Storm Leadership. • Support the call-out process as needed, contacting restoration personnel and confirming availability as directed by Storm Leadership. • Onboard storm restoration personnel quickly and accurately, including during surge periods when large numbers of personnel must be processed at once. • Collect and process onboarding documentation, including Form I-9 verification and tax withholding forms. • Complete pre-hire onboarding requirements, including background checks, drug and alcohol testing, CDL and driver's license verifications, and customer-specific requirements. • Enter and maintain accurate storm personnel information in the company HRIS, consistent with the records standards set by Human Resources. • Coordinate with Human Resources, Fleet, Safety, IT, Accounting, and Payroll to complete onboarding for restoration personnel. • Serve as the first point of contact for restoration personnel with onboarding questions, referring broader HR matters to Human Resources. • Keep Storm Leadership informed of roster and onboarding status. • Provide on-call coverage and schedule flexibility as storm operations require. • Perform additional duties and responsibilities as assigned during periods of reduced storm activity to support broader operational and organizational needs. Requirements: • Experience in human resources, onboarding, or a similar administrative role is a plus. • Experience in a utility, construction, or storm restoration environment is a plus. • Working knowledge of Form I-9, background check, and drug testing processes; familiarity with DOT and CDL requirements preferred. • Familiarity with HRIS and proficiency in Microsoft Office Suite. • Excellent organizational and communication skills. • Detail-oriented with a commitment to confidentiality. • Ability to stay organized and accurate when priorities shift quickly. • Flexibility to work a variable schedule, including some evenings, weekends, holidays, and on-call availability during storm events.

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